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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information to resolve issues and meet customer needs.
- Ensure that customer service standards are met, including responding to customer complaints and concerns in a prompt and courteous manner.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
- Develop and maintain a thorough understanding of our products and services to provide expert advice and guidance to customers.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven customer service experience, with a track record of delivering high-quality service and resolving customer complaints.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Strong problem-solving skills, with the ability to think critically and creatively to resolve complex customer issues.
About Mobilize Financial Services:
Mobilize Financial Services is a leading provider of financial services to the automotive industry in the UK. We are committed to delivering exceptional customer service and support to our clients, and we are seeking a highly skilled Customer Service Representative to join our team.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement. We are committed to creating a diverse and inclusive work environment, and we welcome applications from candidates from all backgrounds.