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Bodyshop Customer Service Representative

2 months ago

Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

We are seeking an experienced Bodyshop Advisor to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Bodyshop Advisor, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities:

  • Meet and greet customers, manage bookings, and maintain a courtesy car diary.
  • Liaise with third-party companies, including insurance and car hire companies.

Requirements:

  • Previous experience working in a similar role within an accident repair centre or the motor trade.
  • Excellent organisational skills, attention to detail, and a quality focus.
  • Experience as an administrator or customer service advisor within the motor trade, preferably in an accident repair centre.

What We Offer:

  • A competitive salary up to £30,000 per annum.
  • A permanent role with opportunities for growth and development.