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Customer Service Representative
2 months ago
We are seeking a highly skilled and personable Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients and suppliers.
Key Responsibilities:
- Respond to customer and supplier inquiries in a timely and professional manner
- Ensure high service levels and standards are maintained while meeting departmental Service Quality Commitments (SQC's) and Key Performance Indicators (KPI's)
- Accurately maintain and administer our systems to ensure seamless operations
- Protect the company from fraud and financial exposure
Requirements:
- Excellent communication and interpersonal skills
- Ability to work with a high level of attention to detail
- Strong negotiation and problem-solving skills
- Ability to work autonomously and under pressure
About Mobilize Financial Services - UK
Mobilize Financial Services - UK is a leading financial services provider for Renault, Dacia, Alpine, and Nissan in the UK. As a part of the Renault Group, we are committed to delivering innovative and customer-centric solutions. Our team is dedicated to providing exceptional support and service to our clients and suppliers.
What We Offer:
We prioritize investing in our employees' personal development and career paths. Our in-house Learning and Development Leader provides specialized support to help our employees grow and succeed. We also strive to create a diverse and inclusive work environment where everyone can thrive.
