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Customer Service Representative

2 months ago

Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner, ensuring a high level of customer satisfaction.
  • Manage customer relationships, resolving issues and concerns in a fair and efficient manner.
  • Collaborate with internal teams to ensure seamless communication and service delivery.
  • Monitor and report on customer feedback and sentiment, identifying areas for improvement.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven experience in customer-facing roles, with a strong track record of delivering exceptional customer service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
  • Strong problem-solving skills, with the ability to think critically and resolve complex issues.

About Mobilize Financial Services - UK

Mobilize Financial Services - UK is a leading provider of financial services to the automotive industry. We are committed to delivering exceptional customer service and support, and we are seeking a talented individual to join our team.