Customer Service Representative

3 days ago

Reading, Reading, United Kingdom Page Personnel Sales Full time

About Our Company

Customer Service Role, Reading: Our company's success is built on fostering exceptional customer relationships and delivering tailored solutions to ensure customer loyalty.

Our modern offices are located near the main public transport network.

Job Overview

Customer Service Role, Reading:

  • We are seeking a skilled Customer Service Representative to handle all aspects of B2C customer service, including complaints and claims.
  • The ideal candidate will receive inquiries, including requests for information and complaints related to products, while continuously enhancing their specialized knowledge.

The Ideal Candidate

You will understand that this role involves handling complaints, and you will be happy doing this type of work and have the resilience to be successful.

A good customer service representative should demonstrate empathy and understanding towards customers' concerns and complaints, showing that they care about the customer's perspective.

Effective problem-solving abilities are crucial to address complaints and find suitable resolutions that meet the customer's needs.

  • Patience: Dealing with complaints can be challenging, so patience is vital to remain calm and professional, even when faced with frustrated or upset customers.
  • Responsiveness: A good customer service representative should be prompt in their responses, acknowledging complaints and working diligently to resolve them in a timely manner.

What We Offer

A competitive salary of circa £25,000 - £27,000

  • Free parking
  • The opportunity to work within a highly respected company
  • Competitive starting salary, with great career opportunities
  • Sociable working hours
  • A small, fun, friendly, and highly motivated team

  • Bodyshop Customer Service Representative

    7 days ago

    Reading, Reading, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    We are seeking an experienced Bodyshop Advisor to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Bodyshop Advisor, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Meet and greet customers, manage bookings, and maintain a courtesy car diary.Liaise with...

  • Customer Service Representative

    6 days ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional manner,...

  • Customer Service Representative

    1 week ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services in the UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional manner,...

  • Customer Service Representative

    3 days ago

    Reading, Reading, United Kingdom Diligenta Full time £23,400

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to millions of customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer...

  • Customer Service Representative

    3 days ago

    Reading, Reading, United Kingdom Diligenta Full time £23,400

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to millions of customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer...

  • Customer Service Representative

    7 days ago

    Reading, Reading, United Kingdom BBO Recruitment Ltd. Full time

    **Job Title:** Courier**Job Summary:** BBO Recruitment Ltd. is seeking a highly organized and professional Courier to join their team. As a key representative of the company, the successful candidate will be responsible for delivering exceptional customer service and ensuring timely collections and deliveries.**Key Responsibilities:**Provide excellent...

  • Customer Service Representative

    6 days ago

    Reading, Reading, United Kingdom Diligenta Full time £23,400

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to millions of customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer...

  • Customer Service Representative

    7 days ago

    Reading, Reading, United Kingdom Diligenta Full time £23,400

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to millions of customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer...

  • Customer Service Representative

    3 days ago

    Reading, Reading, United Kingdom Lexus Full time

    Job Opportunity at LexusWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Lexus Reading dealership. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring a seamless sales experience from start to finish.Key Responsibilities:Manage all sales...

  • Customer Service Representative

    3 days ago

    Reading, Reading, United Kingdom Lexus Full time

    Job Opportunity at LexusWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Lexus Reading dealership. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring a seamless sales experience from start to finish.Key Responsibilities:Manage all sales...

  • Customer Service Representative

    4 days ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Customer Service Representative

    5 days ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Customer Service Representative

    4 days ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Customer Service Representative

    4 days ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Customer Service Representative

    7 days ago

    Reading, Reading, United Kingdom Marshall Motor Group Full time

    Job Title: Customer Service AdvisorJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at Marshall Motor Group. As a key member of our dealership, you will play a vital role in delivering exceptional customer experiences and ensuring our customers receive the highest level of...

  • Customer Service Representative

    1 day ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled and personable Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients and suppliers.Key Responsibilities:Respond to customer and...

  • Customer Service Representative

    1 day ago

    Reading, Reading, United Kingdom Mobilize Financial Services - UK Full time

    About the RoleWe are seeking a highly skilled and personable Customer Service Representative to join our team at Mobilize Financial Services - UK. As a key member of our Select Lease by Mobilize team, you will be responsible for providing exceptional customer service and support to our clients and suppliers.Key Responsibilities:Respond to customer and...

  • Sales and Customer Service Representative

    4 days ago

    Reading, Reading, United Kingdom Inc Recruitment Ltd Full time

    About Inc Recruitment LtdWe are a leading recruitment agency specializing in placing talented individuals in exciting roles within various industries.Job SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will be responsible for...

  • Sales and Customer Service Representative

    3 days ago

    Reading, Reading, United Kingdom Inc Recruitment Ltd Full time

    About Inc Recruitment LtdWe are a leading recruitment agency specializing in placing talented individuals in exciting roles within various industries.Job SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will be responsible for...

  • Customer Service Representative

    6 days ago

    Reading, Reading, United Kingdom Greene King Full time

    About UsAt Greene King, we're passionate about delivering exceptional customer experiences in our unique country-style pubs. Our relaxed atmosphere, beautifully decorated interiors, and expertly chosen drinks ranges make us the perfect destination for any occasion.Job SummaryWe're seeking a skilled and enthusiastic Customer Service Representative to join our...