Technical Support Analyst
4 days ago
Spectrum Comm Inc is looking for a Technical Support Analyst to support our proposal for a new program in Norfolk, VA.
Estimated Salary: $70,000 - $90,000 per year.
About the Role:The successful candidate will have experience in developing/managing military messaging systems and possess knowledge of who can release messages. Strong written and oral communication skills are required to effectively interact with government civilian, Military personnel, and other Contractors.
Responsibilities:
- Drafting, releasing, and responding to messages using military messaging format lines.
- Experience with Command and Control Official Information Exchange (C2OIX) and knowledge of applicable documentation, instructions, and policies regarding message traffic handling procedures.
- Meet operational requirements and minimum credential requirements IAW DoD 8570.01-M.
Qualifications:
- General Experience: Four (4) years of relevant IT service desk/technical support experience.
- Specialized Experience: Experience and demonstrated knowledge in conducting basic IT troubleshooting and applying techniques to resolve customer issues.
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