Technical Support Analyst
17 hours ago
We are seeking an experienced Technical Support Analyst to join our client's team in London.
The successful candidate will be responsible for providing top-notch technical support to customers, resolving complex technical issues, and collaborating with internal teams.
Key requirements include:
- 1+ year experience in a SaaS Technical Support role
- Experience with third-line (development) support and bug fixing
- Strong knowledge of databases, SQL, and Git
- Excellent problem-solving skills and attention to detail
- Exceptional communication skills
The salary for this position is estimated to be around £38,000-£48,000 per annum, depending on experience. We offer a competitive salary, paid vacation time, and opportunities for professional development. If you are a motivated and talented individual looking to take your career to the next level, please apply with your CV and cover letter.
Job Description:
This is a full-time position, working as part of a dynamic team to deliver exceptional technical support services to customers.
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