Housing Solutions Coordinator
2 weeks ago
About the Role:
We are seeking a highly organized and customer-focused individual to join our Housing Solutions team as a Triage Coordinator. As a key member of our team, you will be responsible for responding to a wide range of queries from clients at risk of homelessness, providing advice and support to help them access housing solutions.
Key Responsibilities:
- Respond to client queries and provide advice on housing options
- Negotiate with private landlords to prevent evictions
- Coordinate with case officers to schedule appointments with clients
- Provide a friendly and customer-focused service
Requirements:
- Knowledge of relevant Lettings, Homelessness and Housing Act legislation
- Experience of providing an advice service to the public
- Ability to work as part of a team and listen to others
What We Offer:
A competitive salary, high-quality pension scheme, and generous annual leave. If you are passionate about making a difference in the lives of vulnerable individuals, we encourage you to apply.
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