Housing Solutions Coordinator

2 weeks ago


London, Greater London, United Kingdom Royal Borough of Kensington and Chelsea Full time

About the Role:

We are seeking a highly organized and customer-focused individual to join our Housing Solutions team as a Triage Coordinator. As a key member of our team, you will be responsible for responding to a wide range of queries from clients at risk of homelessness, providing advice and support to help them access housing solutions.

Key Responsibilities:

  • Respond to client queries and provide advice on housing options
  • Negotiate with private landlords to prevent evictions
  • Coordinate with case officers to schedule appointments with clients
  • Provide a friendly and customer-focused service

Requirements:

  • Knowledge of relevant Lettings, Homelessness and Housing Act legislation
  • Experience of providing an advice service to the public
  • Ability to work as part of a team and listen to others

What We Offer:

A competitive salary, high-quality pension scheme, and generous annual leave. If you are passionate about making a difference in the lives of vulnerable individuals, we encourage you to apply.



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