Sales Services Coordinator
4 weeks ago
Sales Services Coordinator
We are seeking a highly skilled Sales Services Coordinator to join our team at Service Care Solutions - Housing. As a Sales Services Coordinator, you will provide essential administration and business support to the Sales Services team, ensuring seamless service delivery to residents and prospective buyers.
Key Responsibilities:
- Deliver high-quality front-line customer service via phone, email, and face-to-face.
- Assist with setting up new suppliers, processing invoices, and maintaining purchase orders.
- Maintain customer databases and ensure accurate records for sales-related activities.
- Facilitate viewings and appointments for properties on the market, helping to meet sales targets.
- Support residents with shared ownership sales, lease extensions, and other homebuying options.
- Handle pre-contract sales enquiries, ensuring efficient response times.
- Assist in preparing management reports and maintaining up-to-date records in CRM systems.
Requirements:
- Previous experience in a sales or customer service support role.
- Strong customer service skills, able to meet Southern Housing standards.
- Proficiency in CRM systems, ideally within property sales.
- Excellent communication skills, both written and verbal.
- Effective organisational skills, with the ability to handle conflicting priorities.
Contract Details:
- 35 Hours Per Week
- 12 Week Contract
- The pay range for the role is £20.49 to £22.56 per hour LTD company rate. The PAYE equivalent is £17.47 to £19.23 per hour, inclusive of holiday.
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