Operations Coordinator

2 days ago


Edinburgh, Edinburgh, United Kingdom Joivy Full time
About the Role

We are seeking an Operations Coordinator to lead and manage client relations, portfolios, and market engagement in Edinburgh. This role involves a 10-hour shift, 4 days a week.

Key Responsibilities
  • Work with the Account Management team to ensure properties are in the best condition and problems are resolved quickly.
  • Collaborate with the Guest Relations team to provide exceptional guest experiences from check-in to check-out.
  • Partner with the Maintenance team to report, schedule, and monitor repairs and renovations.
  • Conduct property inspections and attend onboarding visits.
  • Complete inventories, check-outs, and inspections of long-term rentals.
  • Coordinate guest check-ins and outs, and maintain guides and manuals for properties.
  • Ensure the office is well-maintained, and supplies are ordered as needed.
Requirements
  • High level of organization and collaboration skills.
  • Excellent communication and problem-solving abilities.
  • Customer service experience preferred, with maintenance and property knowledge ideal.
  • Able to work independently in properties across Edinburgh and maintain a professional attitude.
  • Competent level of IT proficiency.

We value diversity, inclusion, equity, and belonging at Joivy, and our selection process will be conducted accordingly.

By submitting your application, you confirm that you have read and agreed to our Candidate Privacy Policy, available at https://cdn.dovevivo.it/assets/docs/careers/privacy_policy.pdf


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