Complaints Investigation Manager

About Our TeamWe're a diverse and inspiring workplace, dedicated to creating a happy and supportive environment for all employees.We believe in making connections, building relationships, and driving results through effective communication and teamwork.Join us as a Customer Experience Advisor and contribute to our mission of delivering exceptional customer...

Role Overview:Flexible Solutionz Careers is currently seeking a skilled Insurance Fraud Investigator to join their team due to growth within the Motor Insurance claims department.The ideal candidate will have experience managing a caseload of fraudulent claims and possess solid skills in Personal Injury and/or Credit Hire file handling.This exciting role...

Job DescriptionAs a Customer Experience Advisor, you will be responsible for investigating and responding to customer complaints, negotiating suitable resolutions, and providing detailed summaries of issues for operational meetings.Your main responsibilities will include:Investigating and responding to customer complaints under the direction of the Customer...

Key ResponsibilitiesInvestigate Suspected Fraudulent Claims:Ranging from Low Velocity Impacts to Staged and Contrived collisionsGather evidence and conduct thorough investigations on personal injury, vehicle damage and credit hire claimsManage Caseload:Experience managing a caseload of fraudulent claims preferredSolid skills in Personal Injury and/or Credit...

What You Will DoAs a Client Relations Specialist, your primary responsibility will be to investigate and respond to customer complaints. You will work with the Customer Experience Manager to resolve these complaints in a timely and efficient manner.Your tasks will include:Investigating customer complaints and identifying the root causeNegotiating suitable...

About the RoleThis is an exciting opportunity for a highly motivated and organized individual to join our team as a Pre-Litigated File Handler. You will be responsible for managing a caseload of pre-litigation cases, identifying strategic litigation opportunities, and ensuring maximum client satisfaction.The salary for this position is £35,000 - £40,000...

Fraud Investigation SpecialistWe are seeking an ambitious and driven Fraud Investigation Specialist to join our team in Bolton. This is an exciting opportunity to advance your legal career in a dynamic, fast-paced environment.Job Purpose:The successful candidate will work within a team of fraud specialists and legal support staff, handling a caseload of...

About UsTalkTalk Business has been supporting UK businesses for over 25 years, providing exceptional connectivity and innovative solutions.Our fibre-first approach ensures fast and reliable connectivity, empowering businesses to achieve their full potential.We're committed to shaping the future of business connectivity, driven by our passionate team who...

About TalkTalk BusinessWe're a leading provider of business connectivity solutions, with a strong commitment to supporting businesses of all sizes.Our team is seeking a professional to investigate and respond to customer complaints, negotiate suitable resolutions, and provide detailed summaries for operational meetings.The role involves:Investigating and...

Role OverviewWe are seeking a highly motivated Clinical Research Investigator to join our team within the Photodermatoses Program at the NIHR Manchester Biomedical Research Centre. As part of this role, you will have the opportunity to contribute to the exploration of psychological aspects of photosensitivity disorders, examining patient perception and...

About UsWe're a leading business connectivity provider, supporting UK companies with exceptional services for over 25 years.Our fibre-first approach ensures fast and reliable connectivity, while our innovative solutions help businesses achieve their full potential.At TalkTalk Business, we empower our team to deliver excellence, and we're committed to shaping...

We are looking for a talented Human Resources Director to lead our HR function at Stirling Warrington.The estimated annual salary for this position is £37,500 - £45,000.Key Responsibilities:Strategically planning and executing HR initiatives to drive business resultsCollaborating with senior leaders to develop and implement organizational changeDesigning...

We are looking for an experienced professional to oversee the management of a residential and commercial property portfolio.This role involves managing agents, overseeing budgets, and dealing with complaints. Additionally, the candidate will be involved in the acquisition and take-on process of new sites.The ideal candidate should have strong communication...

About the RoleWe are seeking an experienced Efficiency and Excellence Manager to join our team at Greater Manchester Mental Health NHS Foundation Trust. In this role, you will be responsible for overseeing the operation of efficient administrative systems, managing divisional administrative resources, and handling complaints in a timely and effective...

About usTalkTalk Business has been supporting businesses for over 25 years, providing exceptional connectivity, competitive pricing, and outstanding service with a fibre-first approach.We're seeking an experienced professional to handle customer complaints, identify areas for improvement, and implement changes to enhance our services.The job entails:Managing...

Key ResponsibilitiesManage suspected accidental damage claims in accordance with company procedures and SLAsConduct telephone interviews with customers and engage external suppliersPerform open source and desktop enquiries using various databasesAssess evidence and provide regular updates to involved partiesMeet agreed fraud KPIs and targets while ensuring...

About the Role:The Transformation Unit is committed to safeguarding children, young people, and vulnerable adults, and strives for diversity and inclusion in our workforce. We are seeking a dedicated and results-driven individual to fill this key role, ensuring seamless day-to-day operations and driving business transformation.The ideal candidate will...

About the RoleWe are seeking a highly skilled Technical Fraud Prevention Specialist to join our team at First Central Services. This is an excellent opportunity for someone with a strong background in motor claims fraud and coaching experience to contribute to our fraud prevention efforts.The ideal candidate will have extensive knowledge of processes and...

Job OverviewWe are seeking skilled professionals to join our Accident Damage claims department as Motor Claims Fraud Investigators.The ideal candidate will have experience in fraud handling or solid motor claims or accidental damage claims handling experience, with full training provided.This role involves managing a portfolio of suspected organised or...

About Marlowe Fire and SecurityWe are a specialist business within the Marlowe Fire and Security Group, committed to providing exceptional fire and security solutions to our customers.Job DescriptionA competitive basic salary of up to £23,050.60 per annum, reflecting the importance of this role in our organisation.A comprehensive benefits package, including...