Investigator for Motor Accident Fraud

5 days ago


Salford, Salford, United Kingdom MERJE Ltd Full time
Key Responsibilities
  • Manage suspected accidental damage claims in accordance with company procedures and SLAs
  • Conduct telephone interviews with customers and engage external suppliers
  • Perform open source and desktop enquiries using various databases
  • Assess evidence and provide regular updates to involved parties
  • Meet agreed fraud KPIs and targets while ensuring compliance with company policies
Requirements
  • Proven track record of managing a caseload with adherence to SLAs
  • Strong understanding of FCA, Consumer Duty, and FOS
  • Good understanding of the motor insurance industry
  • Excellent analytical, problem-solving, and communication skills
  • Self-motivated with a proactive approach and positive attitude


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