Customer Service Expert

3 days ago


Epsom, Surrey, United Kingdom Solus Accident Repair Centres Full time
Company Overview
Solus Accident Repair Centres is a leading provider of accident repair services, dedicated to delivering exceptional customer experiences. We are seeking a highly skilled Candidate Title to join our team and contribute to our mission.

We are committed to providing a supportive and collaborative work environment that fosters growth and development. Our team members are the face of Solus, demonstrating our values and work principles, and those of Aviva. Together, we strive to create a positive impact on our customers' lives.

The role offers a competitive salary of £25,000 - £30,000 per annum, depending on experience. In addition, we offer a range of benefits, including opportunities for professional development and a comprehensive employee assistance programme.

Job Description
We are looking for a motivated and detail-oriented individual who is passionate about delivering exceptional customer service. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

The successful candidate will be responsible for:
  • Providing high-quality customer service to clients and their representatives
  • Managing customer complaints and concerns in a professional and courteous manner
  • Working closely with colleagues to resolve complex issues and achieve shared goals

Required Skills and Qualifications
To be successful in this role, you will need:

  • A strong background in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High levels of adaptability and flexibility

Benefits
In addition to a competitive salary and comprehensive benefits package, we offer:

  • Opportunities for professional development and career advancement
  • A comprehensive employee assistance programme, including access to mental health support and financial wellbeing resources
  • A supportive and inclusive work environment that promotes diversity, equity, and inclusion

Others
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have the skills and qualifications required for this role, please apply today.



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