Customer Service Expert

16 hours ago


Epsom, Surrey, United Kingdom Perfect Placement Full time
Job Description
As a Service Advisor at Perfect Placement, you will be responsible for providing exceptional customer service and working closely with customers to ensure they receive the best possible experience. Key responsibilities include professionally communicating with customers about service and repair work required on their vehicle, producing Job Cards on in-house computer systems, upselling on service work and service plans to increase revenue and customer satisfaction, and utilizing Motor Dealership Database Software to manage customer information and bookings.

To be successful in this role, you will need minimum 1 year of experience as a Service Advisor in the automotive industry, excellent communication and interpersonal skills, ability to work in a fast-paced environment and prioritize tasks effectively, and familiarity with using Motor Dealership Database Software.

Our competitive salary package includes $45,000 - $60,000 per annum, depending on experience, ongoing training and development opportunities, a supportive and collaborative work environment, and opportunities for career advancement and growth.

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