Retail Customer Service Representative

1 week ago


Epsom, Surrey, United Kingdom Entain Full time

**Job Summary:**

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and driving sales growth in our sports betting shops.

**About the Role:**

This is an exciting opportunity to join a dynamic and growing company in the sports betting industry. As a Retail Customer Service Representative, you will be working closely with our shop managers and colleagues to achieve sales targets and provide outstanding customer service. You will be expected to work independently, think on your feet, and make decisions that align with our company values.

**Responsibilities:**

  • Deliver outstanding customer service to drive sales growth and improve customer satisfaction.
  • Build strong relationships with customers to increase loyalty and retention.
  • Work collaboratively with shop managers and colleagues to achieve sales targets and meet performance metrics.
  • Stay up-to-date with product knowledge and promotions to effectively communicate with customers.
  • Maintain high levels of professionalism and integrity at all times.

**What We Offer:**

We offer a competitive salary of £11.80 per hour, plus benefits and development opportunities. Our comprehensive training program will equip you with the skills and knowledge needed to succeed in this role.

**Requirements:**

  • 18 years or older.
  • Possess excellent communication and interpersonal skills.
  • Able to work flexibly, including weekends and bank holidays.
  • Self-motivated and proactive with a passion for delivering great customer service.

**Benefits:**

We offer a range of benefits, including optional overtime, pension scheme, annual ShareSave, discounts with hundreds of retailers through Entain Deals, healthcare and wellbeing support, and development opportunities. Join us and become part of a winning team



  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    Discover a fulfilling career at Nuffield Health, the UK's leading Healthcare Charity.We're recruiting for a Customer Service Representative to join our friendly Contact Centre on a Hybrid working basis.This exciting role offers the opportunity to work in a fast-paced environment, delivering excellent customer service and ensuring seamless customer...


  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    Customer Service Role OverviewNuffield Health is a leading healthcare charity that prioritizes the wellbeing of its customers. We are seeking a Customer Service Representative to join our friendly and welcoming Contact Centre on a Hybrid working basis.The ideal candidate will possess excellent verbal communication skills, a positive attitude, and experience...


  • Epsom, Surrey, United Kingdom Entain Group Full time

    Role OverviewThis part-time Retail Customer Service Manager role is an excellent opportunity to work with a leading gaming and betting company. As a key member of our team, you will be responsible for delivering exceptional customer service experiences in-store.


  • Epsom, Surrey, United Kingdom Frasers Group Full time

    Unlock Your Career PotentialFrasers Group is a dynamic and growing retail company that offers exciting opportunities for career advancement. As a Sales Assistant, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Salary and BenefitsWe offer a competitive salary of up to £12.55 per hour, with opportunities for...


  • Epsom, Surrey, United Kingdom Nuffield Health Full time

    About Nuffield HealthNuffield Health is the UK's leading Healthcare Charity, dedicated to building a healthier nation, one day at a time. We provide award-winning hospitals, leisure facilities, and community programmes to improve the wellbeing of our citizens.We're passionate about delivering exceptional patient care and exceeding our customers'...


  • Epsom, Surrey, United Kingdom Deichmann Full time

    Job Description:Deichmann is seeking a highly motivated and enthusiastic Customer Service Retail Sales Associate to join our team in Epsom. This is a part-time, permanent position requiring 16 hours of work per week.About the Role:In this role, you will play a vital part in delivering an exceptional shopping experience to our customers by providing helpful...


  • Epsom, Surrey, United Kingdom Frasers Group Full time

    About the RoleWe are seeking a skilled and customer-focused Retail Sales Associate to join our team at Frasers Group. As a Sales and Service Representative, you will play a crucial part in delivering an exceptional customer experience and driving sales to achieve and exceed store targets.Key ResponsibilitiesDrive sales and provide product knowledge to...


  • Epsom, Surrey, United Kingdom Optima Recruitment Full time

    **Job Opportunity at Optima Recruitment**We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Epsom, Surrey, United Kingdom RBH Full time

    Delivering Exceptional Guest ExperienceWe are seeking a skilled Night Shift Hotel Service Representative to join our team at Holiday Inn Express London - Epsom Downs. As a key member of our hospitality team, you will be responsible for providing outstanding service to our guests, ensuring their stay with us is comfortable and memorable.About the RoleThis is...


  • Epsom, Surrey, United Kingdom The CLR Group Full time

    About the RoleWe are seeking an Estate Agency Representative to join our team at The CLR Group. In this role, you will be working closely with colleagues and managers to achieve sales targets and provide excellent customer service.Your responsibilities will include generating new business leads, responding to client enquiries, and negotiating sales deals.The...


  • Epsom, Surrey, United Kingdom The Recruitment Solution Full time

    We are currently looking for a highly motivated Car Sales Representative to join our client's team in Surrey. This exciting opportunity comes with an estimated salary range of £50k - £55k per year, inclusive of a company car.As a Car Sales Representative, you'll be responsible for generating revenue by selling pre-owned vehicles to customers, utilizing...


  • Epsom, Surrey, United Kingdom Perfect Placement Full time

    Job DescriptionAs a Service Advisor at Perfect Placement, you will be responsible for providing exceptional customer service and working closely with customers to ensure they receive the best possible experience. Key responsibilities include professionally communicating with customers about service and repair work required on their vehicle, producing Job...


  • Epsom, Surrey, United Kingdom TLP Consultancy Full time

    Role OverviewTLP Consultancy is seeking an Online Retail Specialist to join their busy and supportive team. This is a varied and exciting project-based role that is core to identifying ways to improve the Online Retail experience for Toyota and Lexus customers.Key ResponsibilitiesDevelop the Online Retail channel - including new and used cars for...


  • Epsom, Surrey, United Kingdom Optima Recruitment Full time

    Job OpportunityA highly successful business in the entertainment sector is seeking an experienced Customer Service Administrator.The ideal candidate will have a minimum of 2 years' customer service experience, excellent communication skills, and the ability to multitask and prioritise.This role involves answering customer emails and phone calls, resolving...


  • Epsom, Surrey, United Kingdom Entain Group Full time

    Salary & BenefitsThe hourly rate for this position is £11.80, with an additional 74p LW Allowance. This means you can expect to earn around £12.58 per hour. In addition to your salary, you will also have access to a range of benefits, including optional overtime, a pension scheme, and discounts with hundreds of retailers through Entain Deals.


  • Epsom, Surrey, United Kingdom Deichmann Full time

    Company Overview:Deichmann is a renowned retailer seeking an exceptional Retail Supervisor to join our Epsom store team.Salary:The successful candidate will receive a competitive hourly rate of up to £12.94 per hour, with the potential for additional performance-related bonuses.Job Description:We are looking for a motivated and customer-focused individual...


  • Epsom, Surrey, United Kingdom Frasers Group Full time

    Company OverviewFrasers Group, a leading retail company, is seeking a talented Sales Assistant to join its team. With a strong focus on customer satisfaction and sales growth, this role offers a unique opportunity to develop skills and advance your career.SalaryWe offer a competitive salary of up to £12.55 per hour, with opportunities for bonuses and...


  • Epsom, Surrey, United Kingdom Ultimate Banking Full time

    Job DescriptionAs a Customer Service Delivery Lead at Ultimate Banking, you will play a critical role in delivering exceptional customer service and resolving disputes in a fast-paced environment. You will be responsible for scheduling and recording group and on-the-job training, creating a trainer support network, and ensuring consistency in approach.The...


  • Epsom, Surrey, United Kingdom Trust Ford Full time

    Company Overview:TrustFord is a leading provider of automotive services, committed to excellence in all aspects of our business. Our team shares an ambition to be recognised as the benchmark in our industry.Our company is constantly evolving, with a growing focus on electric vehicles, mobile servicing, and commercial and fleet vehicles. We strive to offer...


  • Epsom, Surrey, United Kingdom CV-Library Full time

    Our Team">Lloyd Recruitment - Epsom is committed to providing exceptional service to our clients and candidates. Our team consists of experienced professionals who take pride in their work.">Sales Position Overview">This sales role offers a unique opportunity to join a dynamic team and contribute to the success of our business. As an Interior Sales Advisor,...