Customer Service Representative
6 days ago
At Nuffield Health Brentwood, we're looking for a talented Customer Service Representative to join our friendly and welcoming Contact Centre team. As a key member of the team, you will be responsible for handling all customer contact in a professional and courteous manner.
About the Role:
- Handle customer inquiries via phone, email, live chat, and social media channels
- Provide exceptional customer service, resolving issues efficiently and effectively
- Work collaboratively with colleagues to achieve team goals and objectives
- Cover a range of shifts, including mornings, afternoons, evenings, and weekends
- Deliver excellent results, every time
About You:
- You have a passion for delivering outstanding customer service
- You are proficient in using various communication channels, including calls, emails, live chat, and social media
- You are comfortable working in a fast-paced environment and can adapt to changing priorities
- You have a good standard of English and strong interpersonal skills
What We Offer:
- A competitive salary of approximately £25,000 - £30,000 per annum
- The opportunity to work for a leading healthcare charity that makes a real difference in people's lives
- A supportive and dynamic team environment that values your contributions
- Ongoing training and development opportunities to help you grow in your role
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