Customer Service Representative

6 days ago


Epsom, Surrey, United Kingdom Nuffield Health Brentwood Full time

At Nuffield Health Brentwood, we're looking for a talented Customer Service Representative to join our friendly and welcoming Contact Centre team. As a key member of the team, you will be responsible for handling all customer contact in a professional and courteous manner.

About the Role:

  • Handle customer inquiries via phone, email, live chat, and social media channels
  • Provide exceptional customer service, resolving issues efficiently and effectively
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Cover a range of shifts, including mornings, afternoons, evenings, and weekends
  • Deliver excellent results, every time

About You:

  • You have a passion for delivering outstanding customer service
  • You are proficient in using various communication channels, including calls, emails, live chat, and social media
  • You are comfortable working in a fast-paced environment and can adapt to changing priorities
  • You have a good standard of English and strong interpersonal skills

What We Offer:

  • A competitive salary of approximately £25,000 - £30,000 per annum
  • The opportunity to work for a leading healthcare charity that makes a real difference in people's lives
  • A supportive and dynamic team environment that values your contributions
  • Ongoing training and development opportunities to help you grow in your role


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