Customer Experience Specialist

22 hours ago


Epsom, Surrey, United Kingdom Solus Accident Repair Centres Careers Full time
Overview
Solus Accident Repair Centres Careers is a dynamic and award-winning customer service department that seeks to hire a skilled Customer Consultant. This role requires a strong customer-focused background, driving experience, and the ability to work effectively in a team environment. As a representative of Solus, you will be at the forefront of delivering exceptional customer experiences.

Job Description:
The primary responsibility of this position is to drive customer vehicles, ensuring timely recovery and return. You will work closely with the Solus team to identify opportunities for customer satisfaction improvement and promote a culture of collaboration and teamwork. Your focus will be on getting customers back to normal as quickly and efficiently as possible.

Estimated Salary: £30,000 - £40,000 per annum, depending on location and experience. This salary reflects the importance of this role in providing excellent customer service and support.

Required Skills and Qualifications:
* A strong customer-focused background
* Driving experience with the ability to drive all types of customer vehicles (car or lorry)
* Excellent communication and interpersonal skills

Benefits:
As a member of the Solus team, you will enjoy a range of benefits, including competitive salary, opportunities for career growth and development, and a supportive working environment.

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