Administrative Assistant
3 days ago
About the Role
Richmond AID is a leading organization in the field of advice and support services. We are seeking an experienced and skilled individual to join our team as an Administrative Assistant - Advice Team.
Key Responsibilities
- Provide administrative support to our advice teams, including taking client enquiries, uploading information to our database, and arranging appointments.
- Work closely with clients with a range of physical, sensory, and mental health impairments to help them complete grant allocation forms and other documents.
- Support our advice teams administratively, including sending emails and letters, and uploading information to our database.
- Receive training in a range of advice areas, including housing, health and social care, benefits, transport, and travel.
- Develop skills in case management, professional boundaries, and managing challenging behavior.
Requirements
- Excellent written and oral communication skills.
- Strong administrative and organizational skills, with a high degree of accuracy and attention to detail.
- Ability to work independently and as part of a team.
- Excellent IT skills, including Microsoft applications.
- Passion for social justice and the empowerment of disabled people.
About Richmond AID
Richmond AID is a dynamic and supportive organization that is committed to making a positive difference in the lives of disabled people. We offer a range of training and development opportunities, and a friendly and inclusive work environment.
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