Telephony Operations Associate
7 days ago
We are looking for a highly skilled Telephony Operations Associate to join our team at Kind Consultancy. The successful candidate will be working with a leading Banking & Financial Services brand in their Newcastle Upon Tyne office.
As a key member of the team, you will be responsible for delivering exceptional customer service via telephone and webchat, ensuring the customer experience is as positive as possible. You will also act as an ambassador for the brand, going above and beyond for customers whenever possible.
Our ideal candidate should have strong communication skills with a natural ability to engage and build a rapport with lots of different personalities – whether that be over the phone or via webchat. They should also have a background in frontline customer facing telephone positions and a track record of successfully talking to customers and handling sensitive and challenging situations.
The salary for this position is £17.78 per hour via Umbrella, working 35 hours per week Monday to Sunday. This is a fully office-based contract role, with the possibility of a permanent role to follow.
-
Telephony Banking Associate Lead
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeJob OverviewWe are looking for a skilled Telephony Banking Associate to provide exceptional customer service and represent our brand in a positive light.This is a 6 month contract position in Newcastle Upon Tyne with the possibility of a permanent role after the initial term.Main Job Tasks:Provide outstanding customer service via telephone and webchat.Build...
-
Telephony Banking Representative
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full timeAbout the Role:Kind Consultancy is seeking a highly skilled Telephony Banking Associate to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key Skills and Qualifications:Strong communication skills with the ability to engage and...
-
Financial Services Associate
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time**Company Overview:**We are working with a leading Banking & Financial Services brand to find talented individuals for a Telephony Banking Associate role.This contract position is based in the organisation's office in Newcastle Upon Tyne, where you will undergo training before transitioning to a hybrid work environment.
-
Customer Experience Associate
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full timeWhy Choose This Opportunity:This role offers an exciting opportunity for a skilled Telephony Banking Associate to join Kind Consultancy and contribute to the success of our team. With a competitive hourly rate of £78 and a chance to develop your skills and expertise, this is an attractive opportunity for professionals looking to advance their careers.Key...
-
Customer Engagement Associate
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full timeJob OverviewKIND Consultancy is partnering with a leading banking and financial services brand to find a skilled Telephony Banking Associate. This is a fantastic opportunity for someone to start their career in banking or take their existing skills to the next level.The salary for this role is £78 per hour via Umbrella, and the position comes with a range...
-
Office Operations Coordinator
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Muckle LLP Full timeAbout the JobWe are seeking a talented Administration Assistant to join our team at Muckle LLP. This is a fantastic opportunity to work in a forward-thinking, commercial North East law firm that prides itself on its unique and award-winning work environment.As an Administration Assistant, you will be responsible for providing general office, administration,...
-
Banking and Finance Professional
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeThe estimated salary for this role is £78 per hour via Umbrella, which equates to an annual income of approximately £160,000 based on 35 hours worked per week.The Telephony Banking Associate will be responsible for delivering exceptional customer service through telephone and webchat interactions, acting as an ambassador for the brand, and building rapport...
-
Technical Support Specialist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000Company OverviewSenior Associates is a rapidly growing technology company dedicated to delivering high-quality business solutions tailored to our customers' specific needs. Our services range from Managed IT and Telephony to Document Management Systems and Printers.We are excited to announce an opening for a First Line Support Engineer to join our team and...
-
IT Technical Solutions Consultant
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000Senitor Associates in Newcastle is seeking a skilled IT Technical Solutions Consultant to join their internal IT department on a permanent basis. The ideal candidate will deliver high-quality technical support and business solutions to our customers, leveraging their technical expertise and problem-solving skills.The successful candidate will have hands-on...
-
Technology Service Delivery Expert
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000We are looking for a talented Technology Service Delivery Expert to join our internal IT department at Senitor Associates in Newcastle on a permanent basis. The successful candidate will deliver exceptional technical support and high-quality business solutions to our customers, leveraging their technical expertise and problem-solving skills.The role requires...
-
Second Line Support Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000We are seeking a highly skilled Second Line Support Specialist to join our internal IT department at Senitor Associates in Newcastle on a permanent basis. The ideal candidate will provide exceptional technical support to our expanding customer base and deliver high-quality business solutions tailored to individual customer requirements.The successful...
-
Senior Support Specialist
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000Job Title: Senior Support SpecialistAt Senitor Associates, we are seeking an experienced Senior Support Specialist to join our internal IT department in Newcastle. This permanent role offers a competitive salary of £28-30K.The ideal candidate will have strong technical skills and be able to provide high-quality business solutions tailored to individual...
-
Operational Team Associate
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £25,000 - £35,000As an Operational Team Associate, you will be responsible for engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals. The ideal candidate will have a high school diploma or equivalent, experience in customer service or retail, and strong teamwork and communication skills.Key...
-
Senior Support Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000Job DescriptionSecond Line Support Engineer – Newcastle£28,500-£30,000 per annumSenitor Associates seeks a Second Line Support Engineer to join their internal IT department on a permanent basis. As a key member of the team, you will provide high-quality business solutions and exceptional technical support to our growing customer base.Duties and...
-
Financial Services Professional
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full timeJob Description:We are seeking a skilled Telephony Banking Associate to join our team at Kind Consultancy in Newcastle Upon Tyne, Gosforth area.Key Responsibilities:Deliver exceptional customer service via telephone and webchat, ensuring a positive customer experience.Act as an ambassador for the brand, going above and beyond for customers.Build rapport with...
-
Banking and Financial Services Assistant
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full timeAre you a motivated and customer-focused individual looking to start or advance your career in the banking sector? Kind Consultancy is currently seeking a talented Telephony Banking Associate to join a prestigious brand's team.The role involves delivering exceptional customer service through telephone and digital interactions. Key responsibilities...
-
Customer Support Specialist Banking
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full timeThis exciting opportunity has arisen for a skilled individual to join a leading banking brand as a Telephony Banking Associate. The successful candidate will be responsible for providing top-notch customer service and support to clients via telephone and digital channels.The role is based in the Newcastle Upon Tyne office and offers a 6 month contract with...
-
Banking Customer Experience Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeThe RoleWe are seeking a talented individual to fill the position of Telephony Banking Associate and provide top-notch customer service.This is a contract role initially, with the possibility of transitioning to a permanent position after the initial term.Responsibilities:Deliver exceptional customer service via phone and webchat.Become an ambassador for the...
-
Information Technology Support Professional
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full timeAbout This Role">We are seeking a skilled Technical Solutions Specialist to join our team and provide exceptional technical support to our clients. As the primary point of contact, you will be responsible for addressing various issues and providing ongoing support.">Key Responsibilities">Identify root causes of incidents during calls and implement first-time...
-
Customer Service Associate
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking enthusiastic Customer Service Associates to join our vibrant team at beBee Professionals in Newcastle upon Tyne. As a Customer Service Associate, you will play a vital role in delivering excellent customer service and contributing to our operational success.About the Role:You will engage with customers, providing service and...