Banking and Financial Services Assistant

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full time

Are you a motivated and customer-focused individual looking to start or advance your career in the banking sector? Kind Consultancy is currently seeking a talented Telephony Banking Associate to join a prestigious brand's team.

The role involves delivering exceptional customer service through telephone and digital interactions. Key responsibilities include:

  • Providing outstanding customer support and assistance via telephone and webchat
  • Building strong relationships with customers and addressing their queries and concerns

The position comes with a competitive hourly rate of £17.78 via umbrella and is based in the Newcastle Upon Tyne office. We offer a 6 month contract with potential for extension or conversion to a permanent role.

We are seeking an individual who is passionate about delivering exceptional customer experiences and can work effectively in a fast-paced environment. If you are a motivated and customer-focused individual, we would love to hear from you.


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