Financial Services Professional

16 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full time
Job Description:

We are seeking a skilled Telephony Banking Associate to join our team at Kind Consultancy in Newcastle Upon Tyne, Gosforth area.

Key Responsibilities:
  • Deliver exceptional customer service via telephone and webchat, ensuring a positive customer experience.
  • Act as an ambassador for the brand, going above and beyond for customers.
  • Build rapport with customers and answer questions related to their accounts and applications.
  • Identify and deal with customers who may have vulnerabilities requiring tailored help and support.
Remuneration Package:

The successful candidate will receive £78 per hour via Umbrella, making this an attractive opportunity for professionals looking to advance their careers.



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