Financial Services Customer Advisor Professional

12 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full time
Company Overview:
Mtrec Ltd Commercial is a renowned company in the field of commercial services, with a strong presence in Newcastle. Their state-of-the-art customer service operation is expanding rapidly, creating opportunities for skilled professionals to join their team.

Job Description:
The role of Financial Services Customer Advisor involves providing exceptional customer experience to clients through various communication channels, including calls and emails. The successful candidate will be responsible for handling customer inquiries, resolving issues, and offering tailored solutions to meet their needs.

Required Skills and Qualifications:
To excel in this position, candidates should possess excellent communication and problem-solving skills, be IT literate, and have prior experience in dealing with customers in a professional manner. A strong ability to work in a team environment and adapt to changing situations is also essential.

Benefits:
This permanent role offers a competitive salary of £25,000-£30,000 per annum, depending on experience. Additionally, employees can enjoy a fantastic location, an excellent pension scheme, virtual GP services, generous holiday entitlement, and opportunities for training and development. Working from home after probation is also possible, making this an attractive opportunity for those seeking a healthy work-life balance.

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