Customer Support Specialist Banking
3 weeks ago
This exciting opportunity has arisen for a skilled individual to join a leading banking brand as a Telephony Banking Associate. The successful candidate will be responsible for providing top-notch customer service and support to clients via telephone and digital channels.
The role is based in the Newcastle Upon Tyne office and offers a 6 month contract with the possibility of extension or conversion to a permanent position. The position comes with a competitive hourly rate of £17.78 via umbrella.
We are seeking an individual who is passionate about delivering exceptional customer experiences and can work effectively in a fast-paced environment. Key responsibilities include:
- Delivering outstanding customer service and support via telephone and webchat
- Acting as an ambassador for the brand and going above and beyond for customers whenever possible
The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer experiences.
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Banking Customer Support Associate
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full timeKind Consultancy is seeking a highly skilled Banking Customer Support Associate to join our team.This is a 6-month contract role, with the possibility of a permanent position to follow. The successful candidate will have strong communication skills and experience in frontline customer-facing telephone positions.Your Key Responsibilities:Deliver exceptional...
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Banking Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeThe RoleWe are seeking a talented individual to fill the position of Telephony Banking Associate and provide top-notch customer service.This is a contract role initially, with the possibility of transitioning to a permanent position after the initial term.Responsibilities:Deliver exceptional customer service via phone and webchat.Become an ambassador for the...
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Legal Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Law Support Ltd Full timeLaw Support Ltd is seeking an experienced Administrator to fill a Legal Support Specialist role within its Real Estate department.The ideal candidate will have previous experience in administration, preferably from a legal or professional services background.Key responsibilities include:Managing the mailroomCoordinating with legal secretaries to ensure...
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Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Us Bank Full timeWe're looking for a talented Customer Experience Specialist to join our team at Us Bank. In this role, you'll have the opportunity to deliver memorable experiences to our customers through all communication channels. Our Service Level Agreements ensure that every interaction is friendly, professional, and tailored to meet customers' needs.As a Customer...
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Customer Service Representative
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full timeJob Description:We are looking for a talented Customer Service Representative to join our Banking team at Kind Consultancy. As a key member of our team, you will play a vital role in delivering exceptional customer experiences.Your Key Tasks:Provide top-notch customer service via phone and web chatRepresent the brand in a positive light, exceeding customer...
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Customer Support Specialist Role
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Digital Full timeJob Summary:This is an exciting opportunity to join our team as a Customer Service Advisor, providing assistance to banking customers and helping them with their issues/queries.Responsibilities:Provide exceptional customer service to banking customers via phone, email, and other communication channels.Work collaboratively with colleagues to resolve customer...
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Banking Professional
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom This is an IT support group Full timeLive a life more Virgin.We are recruiting into our Savings, Personal Current account, and In life teams to give our customers the top-class level of service they deserve and expect as part of being a valued Virgin Money customer.Leverage your excellent communication skills to deliver exceptional customer experiences, ensuring that every interaction is...
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Customer Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sage City Full timeJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Sage City. As a key member of our contact centre, you will be responsible for providing exceptional technical support to our customers, ensuring they get the best out of our products and services.Your Key ResponsibilitiesProvide expert technical support to customers...
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Customer Support Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeCompany Overview:Our client, a renowned technology company based in Newcastle, supports an international blue-chip customer base. They offer a dynamic working environment with a friendly culture and team atmosphere.Job Summary:We are seeking an experienced Technical Support Specialist to join our team on a permanent basis. The successful candidate will take...
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Support Specialist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Digital UK Full timeAbout the OpportunityRandstad Digital UK seeks a highly motivated Customer Service Advisor to support customers with loan account enquiries, deliver solutions with a customer-first approach, and maintain accurate records while adhering to GDPR regulations.ResponsibilitiesHandle customer queries efficientlyProvide excellent customer serviceMaintain accurate...
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Conveyancing Support Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom BCL Legal Full timeBCL Legal aims to enhance its Property services by recruiting a skilled Conveyancing Support Specialist to work alongside an experienced conveyancer in Newcastle. The ideal candidate will have excellent customer service skills and knowledge of the conveyancing process from inception to completion.This is an exciting opportunity to be part of a dynamic team...
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Mental Health Support Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Creative Support Ltd Full timeCompany Overview">Creative Support Ltd is a passionate and inclusive organization committed to providing exceptional support services. As a mental health support specialist, you will play a vital role in enhancing the lives of vulnerable individuals in Newcastle.
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Support Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Home Group Full timeRole DescriptionWe are seeking an experienced Support Specialist to join our team at Home Group. In this challenging yet rewarding role, you will have the opportunity to make a positive impact on the lives of our customers with complex needs.Your primary responsibilities will include assisting customers with daily living tasks, developing and implementing...
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Customer Service Transformation Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom 2022 - Chief Operating Office Full timeCompany OverviewAt Virgin Money, we're committed to making people happier about money. We believe that our customers deserve the best possible service, and we're looking for a dedicated individual to join our Bereavement Services Team.Job SummaryWe're seeking an experienced Customer Service professional to validate documents, close deceased customers'...
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Customer Support Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure UK Full timeAbout the Position:We are seeking a dedicated and enthusiastic Customer Support Representative to join our team in Quorum Business Park, Longbenton. The successful candidate will be responsible for delivering exceptional customer service to our customers.Key Responsibilities:Provide technical support to our customers via phone, web chat, and email.Offer...
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Customer Service Professional
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom This is an IT support group Full timeAbout UsAs a full-service digital bank, we're committed to making people happier about money. Our heritage spans over 180 years, and we're proud of our achievements in becoming the UK's best digital bank.We believe in creating memorable moments and red-hot experiences for our customers by innovating and working together. Our team is passionate about...
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Technical Support Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure UK Full timeAbout the Role:We are seeking a skilled Technical Support Specialist to join our team in Quorum Business Park, Longbenton. As a key member of our support team, you will be responsible for providing advanced technical support to our customers.Job Description:Providing Advanced Technical Support: You will diagnose and resolve complex technical issues related...
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Administrative Support Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Law Support Group Full timeWe are looking for an accomplished Administrator to join our Insolvency department in Newcastle. The ideal candidate will have a strong background in administration, particularly within the legal or professional services sector.The successful applicant will be responsible for managing files and cases, scanning and uploading documents, processing proxies,...
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Accounting Support Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeAbout the RoleThis Accounting Support Specialist position offers a unique opportunity to contribute to the financial success of CV-Library in Newcastle. The ideal candidate will possess strong analytical skills and attention to detail, ensuring the accuracy of financial data.Key Responsibilities:Process bank reconciliations for intercompany transactions,...
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Technical Support Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EMCOR Group (UK) Plc Full timeJob Title: Technical Support SpecialistWe are seeking a skilled and experienced Technical Support Specialist to join our team at EMCOR Group (UK) Plc. As a key member of our team, you will be responsible for providing technical support and maintenance services to our clients across the North.Salary: Up to £40,000 per annum, depending on experience, with...