Customer Support Specialist Banking

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kind Consultancy Full time

This exciting opportunity has arisen for a skilled individual to join a leading banking brand as a Telephony Banking Associate. The successful candidate will be responsible for providing top-notch customer service and support to clients via telephone and digital channels.

The role is based in the Newcastle Upon Tyne office and offers a 6 month contract with the possibility of extension or conversion to a permanent position. The position comes with a competitive hourly rate of £17.78 via umbrella.

We are seeking an individual who is passionate about delivering exceptional customer experiences and can work effectively in a fast-paced environment. Key responsibilities include:

  • Delivering outstanding customer service and support via telephone and webchat
  • Acting as an ambassador for the brand and going above and beyond for customers whenever possible

The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for delivering outstanding customer experiences.



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