Night Concierge

1 month ago


London, Greater London, United Kingdom FPMR Ltd Full time

We are seeking an experienced Night Concierge to join our team at a luxury development in West London. The successful candidate will be responsible for delivering exceptional customer service to all residents, verifying visitors, suppliers, and contractors, and maintaining a secure and safe environment.

Key Responsibilities:
  • Deliver excellent customer service to all residents.
  • Verify all visitors, suppliers, and contractors.
  • Maintain a secure and safe environment for all residents.
  • Carry out regular building checks and log/report any maintenance required.
  • Adhere to health and safety, fire, and bomb threat procedures.
  • Ensure communal areas are always kept clean, tidy, and presentable.
  • Report any incidents, problems, or complaints to the appropriate manager promptly.
  • Strong written and verbal communication skills in English.
  • Experience in the highest level of customer service.

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