Residential Night Concierge

4 weeks ago


London, Greater London, United Kingdom Block Recruit Full time

Block Recruit is seeking a dedicated Night Concierge to provide exceptional front-of-house service at a residential development.

Key Responsibilities:

  • Act as an ambassador for the client, prioritizing high-quality customer service.
  • Handle phone and email communications with professionalism, clearly identifying yourself and the brand.
  • Address and resolve complaints or issues, collaborating with the wider team as needed.
  • Maintain cleanliness of external areas and assist with waste management.

Asset Management:

  • Support ongoing asset management routines, ensuring effective contract and risk management.
  • Keep detailed records of compliance and risk management activities.
  • Collaborate on contract management to implement appropriate schedules.

Requirements:

  • A valid UK driving license is required for operating waste management equipment.
  • 1 year previous concierge experience, ideally residential.
  • Strong customer service skills and a proactive attitude.


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