Luxury Residential Night Concierge

4 weeks ago


London, Greater London, United Kingdom PMR Full time

A prestigious residential building in the heart of London's luxury district is seeking a Night Concierge to provide exceptional service to its residents and guests.

Key Responsibilities:

  • Deliver exceptional customer service to residents and guests, ensuring seamless integration of concierge services, amenity operations, security, and housekeeping.
  • Direct, coordinate, and plan essential central services such as guest arrivals, deliveries, post, bookings, cleaning, waste disposal, and recycling.
  • Work closely with the Residential Director to implement SOP manuals, policies, and procedures.

Requirements:

  • Minimum 3 years of hospitality experience as a concierge in a London super-prime residential scheme.
  • Excellent communication and customer service skills.
  • Service-driven with a focus on delivering exceptional results.
  • Clean UK driving license held for at least two years (preferred).


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