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Night Operations Guest Services Supervisor

2 months ago

Barnsley, Barnsley, United Kingdom AccorHotel Full time

AccorHotel is in search of a dedicated and personable Guest Services Supervisor for night shifts. This role encompasses a commitment of 32 hours per week, generally scheduled from 11pm to 7am. The compensation for this position is £12.30 per hour, complemented by benefits including a day off for your birthday, discounts on hotel stays, and pathways for professional advancement.

  • Previous experience in customer service roles within the hospitality sector is essential.
  • Experience with night shift operations is highly regarded.
  • Key responsibilities involve managing guest check-ins and check-outs, addressing inquiries, and overseeing team members.
  • Candidates should be adept at working autonomously and possess proficient computer skills.
  • Additional duties may include conducting hotel security assessments, serving beverages, and assisting with various guest requests.

This position entails a blend of midweek and weekend shifts. Applicants must be at least 18 years of age due to the nature of alcohol service. We welcome individuals who feel they align with the requirements of this role to reach out.