Night Shift Guest Service Representative
2 weeks ago
We are seeking a reliable and welcoming Guest Service Assistant to deliver exceptional customer service during the night shift. The role involves working 32 hours a week, with shifts typically from 11pm to 7am. We offer a competitive salary of £12.00 per hour and great benefits, including a day off for your birthday, discounts at hotels, and opportunities for career progression.
As a Guest Service Assistant, you will be responsible for checking guests in and out at Reception, answering questions, and supporting them during their stay. You will also supervise, motivate, and lead colleagues on shift. Occasionally, you may work solo, so you need to be responsible, reliable, and confident. You will need to be confident using a computer, as you may be running reports overnight. As part of our team, you can expect to pull the odd pint, take food orders, check the security of the hotel, and turn your hand to whatever is needed to ensure our guests have a great stay.
We require applicants to be 18 years of age or older, as you will be serving alcohol. If you are a team player who is passionate about delivering excellent customer service, we would love to hear from you.
Requirements:
• Preferably with experience in a similar role
• Ideally experience working nights
Work Arrangements:
No remote work
Employment Type:
Part-time
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