Night Shift Guest Service Representative
3 days ago
We are seeking a reliable and welcoming Guest Service Assistant to join our team at ibis Styles Barnsley. As a key member of our reception team, you will be responsible for delivering exceptional customer service to our guests during the night shift.
Key Responsibilities:
- Checking guests in and out at Reception
- Answering questions and supporting guests during their stay
- Supervising, motivating, and leading colleagues on shift
- Running reports and performing administrative tasks
- Providing excellent customer service and ensuring a positive guest experience
Requirements:
- Previous experience in a customer-facing role, preferably in a hotel environment
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Ability to work a variety of shifts, including nights and weekends
What We Offer:
- A competitive salary of \u00a312.00 per hour
- Great benefits, including a day off for your birthday and discounts at hotels
- Opportunities for career progression and professional development
Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
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