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Shift Manager Nights Leader
2 months ago
We are seeking a highly skilled Shift Manager Nights Leader to join our team at Evri, a leading logistics and delivery company.
As a key member of our operations team, you will be responsible for ensuring the smooth running of our night shift operations, managing a team of supervisors and ensuring that our customers receive the highest level of service.
Key Responsibilities:
- Manage a team of supervisors to ensure that all shifts are adequately staffed and that our customers receive the highest level of service.
- Develop and implement operational plans to improve efficiency and productivity, reducing costs and improving customer satisfaction.
- Conduct regular audits to ensure that our operations are in line with company policies and procedures.
- Collaborate with the operations manager to develop and implement strategies to improve customer satisfaction and reduce costs.
- Provide coaching and training to supervisors to ensure that they have the skills and knowledge needed to perform their roles effectively.
Requirements:
- Proven experience in a logistics or delivery operations management role.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Strong analytical and problem-solving skills, with the ability to identify and resolve operational issues.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career progression and professional development.
- A dynamic and supportive work environment.
- The chance to work with a leading logistics and delivery company.