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Customer Service Assistant

1 month ago

Worcester, Worcestershire, United Kingdom Lidl - Avonmouth Full time

We are seeking a talented and dedicated Retail Sales Associate to join our team at Lidl Avonmouth. As a key member of our store team, you will be responsible for delivering exceptional customer service, promoting our products, and achieving sales targets.

You will work closely with colleagues to maintain a clean and organized store environment, receiving and processing stock deliveries, and managing inventory levels. Our store operates from Monday to Sunday, and we require flexibility to work shifts that may include early starts, late finishes, or weekend work.

We offer a competitive hourly pay rate of £35 per hour, with additional benefits including 30-35 days holiday (pro rata), 10% in-store discount, pension scheme, and enhanced family leave. The ideal candidate will possess excellent communication and interpersonal skills, be able to work effectively as part of a team, and have a passion for delivering exceptional customer service.

Responsibilities:

  • Deliver exceptional customer service, responding to queries and resolving issues promptly.
  • Work collaboratively with colleagues to achieve sales targets and provide support during busy periods.
  • Maintain accurate records of sales, inventory levels, and customer interactions.
  • Participate in visual merchandising and product displays to promote our products and drive sales.