Customer Service Manager

3 weeks ago


Worcester, Worcestershire, United Kingdom Roadchef Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Supervisor to join our team at Strensham Services on the M5 motorway near Worcester.

This is an excellent opportunity for someone with previous supervisory experience in a retail environment to develop their skills and progress their career with a leading motorway services provider.

  • Salary: £15.00 - £18.00 per hour (dependent on age)
About the Role

The successful candidate will be responsible for ensuring high standards of customer service, stock management, and visual merchandising across our retail area.

You will also be expected to supervise a team of sales colleagues, providing guidance and support to ensure excellent customer satisfaction.

Previous experience in a similar supervisory role is essential, ideally within a retail environment.

Benefits

We offer a range of benefits, including:

  • Up to 70% discount for you, family, and friends at all Roadchef sites
  • A cash bonus for every friend you refer
  • Discounts on many high street and online stores via our Hapi app
  • Free onsite parking
  • Contributory pension after 3 months
  • Access to Occupational Health support
  • Employee Assistance program
  • Mental Health First Aiders


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