Customer Services Inspector Manager

21 hours ago


Worcester, Worcestershire, United Kingdom Approach Personnel Full time

About Our Client

A leading national homebuilder is seeking a skilled Customer Services Inspector Manager to join their Worcester-based team. This dynamic organization prides itself on delivering exceptional customer experiences and constructing high-quality homes that meet the highest standards.

In this critical role, you will oversee the Client Inspection works for the Customer Services team, identifying necessary remedial works across multiple developments. You will work closely with the Customer Services team to analyze defects reported by customers, ensuring timely resolution within agreed timeframes and adhering to established service level agreements.

Your Expertise

  • Prior experience in defect resolution within the house building sector
  • Expertise in customer communication through various channels
  • Knowledge of NHBC Technical Requirements/Guidelines

Compensation: Estimated £55,000 - £65,000 per annum based on industry standards and location.



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