Sales and Customer Service Team Lead

3 weeks ago


Worcester, Worcestershire, United Kingdom Cats Protection Full time
About the Job
We are seeking an experienced and dedicated individual to fill the role of Assistant Shop Manager at one of our charity shops. As a key member of our retail team, you will be responsible for assisting the Shop Manager in achieving sales targets and maintaining high standards of customer service.

**Job Description:**
  • Support the Shop Manager in achieving sales targets and maintaining high standards of customer service.
  • Act as brand ambassador for Cats Protection, embodying our values and behaviors in all aspects of shop operations.

Requirements:
  • Demonstrable experience from working in a relevant retail environment.
  • Experience and/or understanding of working to sales targets.
  • Ability to motivate and manage a team of employees and volunteers.

What We Offer:
  • A competitive salary of up to £8,400 per annum.
  • 25 days' annual leave plus bank holidays, increasing with length of service.
  • Salary Finance, which empowers you to take control of your financial wellbeing.


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