Critical Incident Coordinator

2 days ago


Gillingham, Kent, United Kingdom SECamb Full time
Job Summary

We are seeking a Critical Incident Coordinator to join our team at SECamb. In this role, you will be responsible for responding to emergency calls, providing support to members of the public, and collaborating with colleagues to ensure effective communication and coordination of responses.

Duties and Responsibilities
  • Use the NHS Pathways system to assess and respond to emergency calls, providing guidance and support as needed
  • Collaborate with colleagues to ensure effective communication and coordination of responses
  • Maintain accurate records of calls handled, ensuring that all relevant information is documented and stored securely
Requirements
  • A good standard of education or equivalent experience
  • Strong problem-solving skills and the ability to think critically
  • Excellent communication and interpersonal skills
  • An empathetic nature, with the ability to remain calm under pressure
Compensation and Benefits

The estimated salary for this role is £32,000 - £37,000 per annum, depending on experience. Additional benefits include access to ongoing training and development opportunities, a comprehensive DBS check, and a supportive working environment.



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