Housing Services Specialist
2 days ago
Housing Services Specialist: Job Summary
We are looking for an experienced Housing Services Specialist to provide exceptional support to residents whose homes are undergoing major works. This role involves developing and managing resident consultation plans, coordinating re-housing arrangements, and ensuring that all relevant stakeholders are informed and engaged throughout the process.
About the Role:
This is a critical position within our organization, requiring a high level of communication and organizational skills. The successful candidate will be able to build strong relationships with residents, contractors, and other stakeholders to ensure seamless project delivery.
Key Responsibilities:
- Liaise with contractors and residents to ensure effective communication.
- Develop and manage resident consultation plans.
- Coordinate re-housing arrangements where necessary.
- Advise project managers on potential impacts on residents.
- Provide information and assistance to leaseholders regarding service charge payments.
- Liaise with contractors and external agencies to resolve access issues and disputes.
- Process insurance claims efficiently.
- Initiate legal action against tenants and/or leaseholders where necessary.
- Participate in capital project development as a project team member.
- Design and conduct social surveys prior to major projects.
- Establish and maintain customer feedback procedures.
- Ensure information about vulnerable residents is communicated according to policy.
- Proactively identify vulnerable residents and ensure adequate provision is made for their needs.
- Undertake resident satisfaction surveys after capital projects.
- Assist in implementing the Best Value Action Plan for the HRA Capital Programme.
- Stay up-to-date with current developments in housing policy and customer service.
- Possess experience working in social housing, local government, or customer-service environments.
- Ability to communicate effectively and plan own work independently.
Requirements:
- Proficient in Microsoft Word and Excel.
- Able to work flexibly and outside office hours.
Salary: £35,000 - £42,000 per annum (dependent on experience).
-
Treasury Specialist
4 weeks ago
Gillingham, Kent, United Kingdom Hays Specialist Recruitment Ltd Full timeAbout Us:We are Hays Specialist Recruitment Ltd, a leading specialist recruitment agency. We act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. As a Finance Manager, you will work closely with our clients to deliver high-quality financial services.
-
Help Desk Support Specialist
3 weeks ago
Gillingham, Kent, United Kingdom Bespoke Recruitment Services Full timeJob DescriptionBespoke Recruitment Services is seeking a highly organized and communicative individual to join our MEP service team in Gillingham as a Help Desk Support Specialist.As a member of our team, you will be responsible for providing administrative support, managing service tickets, and coordinating with suppliers.Main ResponsibilitiesCoordinate...
-
Customer Service Specialist
2 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Customer Service Specialist to join our retail team in the United Kingdom. The ideal candidate will have a friendly, approachable, and customer-oriented attitude, with the ability to work in a fast-paced environment.Responsibilities:Provide exceptional customer service and support the store's day-to-day operations.Meet or exceed sales...
-
Engineering Project Specialist
4 weeks ago
Gillingham, Kent, United Kingdom Trapeze Recruitment Services Ltd Full timeJob OverviewTrapeze Recruitment Services Ltd is seeking an Engineering Project Specialist to join our team. In this role, you will be responsible for managing engineering projects from initiation to completion.You will work closely with customers, internal stakeholders, and external partners to deliver high-quality results. A competitive salary of...
-
Kent Field Service Specialist
2 days ago
Gillingham, Kent, United Kingdom Rise Technical Recruitment Limited Full timeAbout the JobWe are seeking an experienced Field Service Engineer to join our team in Kent, covering occasional trips to London. As a specialist in Fire Alarm Engineering, you will have the opportunity to work on high-end equipment and develop your skills in a supportive environment.Job Description:Carry out planned and reactive maintenance on Fire Alarm...
-
Service Excellence Specialist
2 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Service Excellence Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to provide timely and accurate support to our customers, ensuring their queries are resolved efficiently.Key Responsibilities:Respond to customer inquiries in a professional and courteous...
-
Gas Service Specialist
4 weeks ago
Gillingham, Kent, United Kingdom Rock Full timeWe are seeking a skilled Gas Service Specialist to join our team at Rock. The ideal candidate will have experience in maintaining and servicing gas systems and appliances, including boilers, heaters, and cookers.Job OverviewThe successful applicant will be responsible for providing expert advice and guidance to clients on the use and maintenance of gas...
-
Accounts Receivable Specialist
2 days ago
Gillingham, Kent, United Kingdom Blusource Professional Services Ltd Full timeWe are seeking an experienced Accounts Receivable Specialist to join our team at Blusource Professional Services Ltd. This is a temporary role requiring strong communication and organizational skills.The ideal candidate will have experience in monitoring and managing accounts receivable ledgers, with a focus on timely collection of payments. They will be...
-
Electronics Laboratory Specialist
2 days ago
Gillingham, Kent, United Kingdom Dextra Group Plc Full timeDextra Group plc is a leading lighting manufacturer in the UK, boasting over 40 years of experience.We are seeking an Electronics Laboratory Specialist to prepare luminaire configurations for our Engineering Services department.This role involves preparing and amending wiring diagrams for production teams using CAD software, as well as general lab duties...
-
Front of House Team Member
3 weeks ago
Gillingham, Kent, United Kingdom whitbread Full timeAt Premier Inn, we're seeking a Front of House Team Member to join our Chatham / Gillingham (Victory Pier) hotel team.We offer a competitive salary of up to £12.00 per hour, with 20 hours guaranteed per week over 4 days.About the RoleThis is an exciting opportunity to develop your customer service skills and become an ambassador for our brand.Provide...
-
Financial Services Director
4 weeks ago
Gillingham, Kent, United Kingdom Hays Specialist Recruitment Ltd Full timeJob Summary:This is a hands-on role delivering high-quality accounts payable, accounts receivable, credit control, expenses, and banking services. The successful candidate will lead, manage, develop, and mentor the Accounts Payable, Accounts Receivable, and Banking team.Estimated Salary: £45,000 - £60,000 per annum.
-
Site Services Specialist
3 weeks ago
Gillingham, Kent, United Kingdom Royal Mail Group Full timeAbout the RoleAs a Site Services Specialist, you will be responsible for maintaining the high standards of service our customers expect.Your duties will include mopping, toilet cleaning, washing walls, vacuuming, emptying bins, dusting and sanitising surfaces safely and professionally.We require someone who can operate a variety of cleaning equipment....
-
Psychiatry Medical Specialist
4 weeks ago
Gillingham, Kent, United Kingdom Kent and Medway NHS & Social Care Partnership Trust Full timeWe are seeking a highly skilled and experienced Psychiatry Medical Specialist to join our Community Mental Health Team at Kent and Medway NHS & Social Care Partnership Trust. This is an exciting opportunity to provide senior medical input to our community mental health service, working with patients who require short-term or long-term care.As a key member of...
-
Corporate Account Manager
4 weeks ago
Gillingham, Kent, United Kingdom Hays Specialist Recruitment Ltd Full timeKey Responsibilities:• Deliver high-quality accounts payable, accounts receivable, credit control, expenses, and banking services.• Lead, manage, develop, and mentor the Accounts Payable, Accounts Receivable, and Banking team.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply...
-
Midwife Specialist in Maternity Services
4 weeks ago
Gillingham, Kent, United Kingdom Medway NHS Foundation Trust Full timeJob DetailsWe are seeking a skilled and dedicated midwife to join our team at Medway NHS Foundation Trust. In this role, you will be part of a dynamic and forward-thinking maternity service that supports approximately 5,000 women and babies annually.Pay and LocationThe successful candidate can expect a competitive salary, which is estimated to be around...
-
Perioperative Specialist
2 weeks ago
Gillingham, Kent, United Kingdom Practice Plus Group Full timeWe are seeking a Perioperative Specialist to join our team at Practice Plus Group. In this role, you will be responsible for undertaking pre-operative checks, handover patients, and assessing recovery.As an experienced Operating Department Practitioner (OPD), you will work closely with the anaesthetist and surgical teams to ensure the smooth operation of the...
-
Service Quality Assurance Specialist
6 days ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Service Quality Assurance Specialist to join our team at beBee Professionals in Gillingham, United Kingdom. This role offers a competitive salary of £27,000 per annum, making it an attractive opportunity for those passionate about delivering exceptional customer experiences.About the PositionIn this critical role, you will handle...
-
Dental Care Specialist
4 weeks ago
Gillingham, Kent, United Kingdom Rodericks Dental Partners Full timeWe are proud to offer high-quality dental services at Rodericks Dental Partners, serving residents of Luton and surrounding areas.Job Highlights:Excellent discounted lab works available through our UK-based, DAMAS registered dental laboratory.Access to regularly updated catalogues of good quality materials, including rotary endo and composites.Discounted...
-
Customer Service Expert
3 weeks ago
Gillingham, Kent, United Kingdom whitbread Full timeAre you passionate about delivering exceptional customer service and creating memorable experiences for guests?We're looking for a talented Front of House Team Member to join our Chatham / Gillingham (Victory Pier) hotel team.About the OpportunityThis is an exciting chance to develop your skills and knowledge in a fast-paced hospitality environment.You will...
-
Junior Service Technician
2 weeks ago
Gillingham, Kent, United Kingdom Scarlet Selection Full timeScarlet Selection invites applications for a Junior Service Technician position in Essex and North London. This exciting opportunity offers a salary of £25,000 - £30,000 per annum, depending on experience, and comes with a range of benefits including 20 days annual leave and a fully expensed company van.About the Role:In this role, you will be responsible...