Service Excellence Specialist

4 weeks ago


Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Service Excellence Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to provide timely and accurate support to our customers, ensuring their queries are resolved efficiently.

Key Responsibilities:

  • Respond to customer inquiries in a professional and courteous manner.
  • Provide detailed information about our products and services.
  • Escalate complex issues to senior team members when necessary.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

Previous experience in customer service is preferred.Excellent communication and problem-solving skills.Ability to work in a fast-paced environment.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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