CCTV System Monitoring Specialist

2 days ago


Gillingham, Kent, United Kingdom Clarity Recruiting Ltd Full time
About the Role

We are seeking an experienced CCTV System Monitoring Specialist to join our team. The successful candidate will be responsible for monitoring public and commercial CCTV systems, identifying suspicious activity or potential security threats.

The ideal candidate will have a strong analytical mind and be able to work autonomously, making decisions based on established protocols without immediate supervision.

The salary for this role is £24,764 per annum, plus benefits including Death in Service Benefit, 24-hour GP access, Health assessments for night shifts, Counselling services, Free parking, Complimentary tea/coffee, Access to Mental Health First Aiders, Birthday day off, Christmas concessionary day.

The location of this role is Medway, with rotating shifts covering 24/7 - 365 days.

Key Responsibilities
  1. Assistive Technology Monitoring:
  • Monitor and respond to assistive technology calls, ensuring all interactions are accurately logged.
CCTV Monitoring:
  • Actively monitor public and commercial CCTV systems, identifying suspicious activity or potential security threats.
  • Take manual control of cameras as required, document incidents, and escalate issues to the relevant authorities.
  • Respond to inquiries from authorised personnel while adhering to Home Office guidelines and Code of Practice.
Emergency Call Handling:
  • Manage emergency calls from Council Out of Hours services, following established protocols and documenting actions taken.
Essential Criteria
  1. Strong interest in assistive technology for independent living.
  2. Genuine passion for helping vulnerable individuals, including those with disabilities, health issues, or the elderly.
  3. Ability to work autonomously and make decisions based on established protocols without immediate supervision.
Experience and Qualifications
  1. General education, including GCSEs in English and Maths (or equivalent).
  2. Strong analytical skills to interpret complex data and develop effective solutions.
  3. Good coordination and dexterity in managing CCTV systems and computer-based tasks.
  4. Must pass Non-Police Police Vetting Level 1 and an enhanced DBS check.


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