Medical Response Coordinator

1 week ago


Gillingham, Kent, United Kingdom SECamb Full time
SECamb Job Overview

The 999 Emergency Medical Advisor role at SECamb is an exciting opportunity for individuals who are passionate about delivering exceptional patient care. As a key member of our team, you will be responsible for providing critical assistance to callers in emergency situations, utilizing the NHS Pathways system to ensure accurate and timely responses.

This demanding yet rewarding role requires individuals with strong communication skills, empathy, and the ability to remain calm under pressure. Successful applicants will have a fundamental level of Maths, English, and ICT skills, as well as previous experience working with the public and building rapport with diverse individuals.

The salary for this position is approximately £24,071 - £25,674 per annum, with earning potential up to £30,000 per year. In addition to a competitive salary, employees can expect benefits such as flexible working hours, free parking, and a generous NHS Pension Scheme.

In this role, you will have the opportunity to make a meaningful difference in people's lives, while developing your skills and expertise in a supportive and dynamic environment.

Job Responsibilities
  • Provide critical assistance to callers in emergency situations using the NHS Pathways system
  • Ensure accurate and timely responses to callers, including lifesaving advice and directing callers to other suitable services
  • Work collaboratively with team members to deliver a patient-focused service
  • Develop and maintain strong relationships with stakeholders across various settings


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