Outbound Call Centre Agent

2 weeks ago


Swansea, City and County of Swansea, United Kingdom The Recruitment Co. Full time

We are seeking a highly motivated Outbound Call Centre Agent to join our client's team based in the Llansamlet area.

Job Overview:

This is an excellent opportunity for a customer-focused individual to develop their skills and experience in a dynamic and supportive environment.

Responsibilities:

  • Respond to customer inquiries, resolving issues efficiently and effectively.
  • Demonstrate a sales approach, introducing new products and services that meet customer needs.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.

Requirements:

  • Proven customer service experience, preferably in a call centre environment.
  • Able to communicate complex information clearly and concisely.
  • Confident in using sales techniques to achieve targets.
  • Able to work under pressure, meeting deadlines and exceeding expectations.

What We Offer:

A competitive salary of £23,796 p.a, plus opportunities for career development and growth in a fast-paced industry.



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