Customer Service Centre Representative
4 days ago
Customer Service Centre Telephony Agent
About the RoleWe are seeking highly skilled Customer Service Centre Telephony Agents who will be based at DVSA, The Ellipse, Swansea. As a key member of our team, you will provide quality support, advice and guidance service to both internal and external customers, contributing to the improvement of road safety, environmental standards and the reduction of vehicle crime.
Your main responsibilities will include:
- Handling inbound customer contact consisting of telephone calls and email correspondence
- Delivering a consistent and productive service to both internal and external customers
- Supporting the promotion of DVSA's digital services
- Using judgement to action DVSA/customer requirements in line with current procedures and practices
- Ensuring all administrative work is completed and recorded accurately
- Utilizing information resources to support customer service
- Keeping up to date with current procedures and practices
- Working effectively as part of a team, participating in team meetings and contributing towards staff engagement plan
- Promoting and respecting team working ethics by building good working relationships using co-operation and discussion
- Executing own responsibilities effectively and in line with DVSA policies and processes, ensuring that daily tasks and activities are delivered against agreed objectives
-
Customer Service Call Centre Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom The Recruitment Co. Full timeThe Recruitment Co. is seeking Customer Service Call Centre Representatives to work in a fast-paced environment based in the Llansamlet area.Salary: £23,796 per annumJob Details:Resolve customer queries within an existing customer base.This will primarily be an Outbound role, with some Inbound elements required.Maintain a high level of customer service,...
-
Customer Service Centre Representative
4 days ago
Swansea, City and County of Swansea, United Kingdom CV-Library Full timeWe are seeking a highly skilled Customer Service Centre Representative to join our team at the Driver & Vehicle Standards Agency.Main Responsibilities:Deliver exceptional customer service through telephone calls and email correspondence, ensuring a consistent and productive experience for both internal and external clients.Support the promotion of DVSA's...
-
Customer Service Representatives
1 week ago
Swansea, City and County of Swansea, United Kingdom The Recruitment Co Full timeJob Title: Customer Service Representatives">The Recruitment Co. is recruiting for Customer Service Representatives to join our client's team based in the Llansamlet area.Salary: £23,796 per annumHours of Work: Monday to Friday, 40 hours per weekContract: PermanentAbout the Role:We are looking for candidates who can resolve customer queries within an...
-
Customer Service Centre Representative
3 days ago
Swansea, City and County of Swansea, United Kingdom CV-Library Full timeAre you looking for a rewarding career in the public sector? CV-Library is proud to partner with the Driver & Vehicle Standards Agency (DVSA) to offer an exciting opportunity to join their busy Customer Service Centre Team.Job DescriptionWe are recruiting Customer Service Centre Telephony Agents who will be based at DVSA, Swansea. The purpose of the role is...
-
Customer Service Representative
2 weeks ago
Swansea, City and County of Swansea, United Kingdom The Recruitment Co. Full timeThe Recruitment Co. is recruiting for a Customer Service Representative to work in a busy and challenging call centre.Key Responsibilities:Resolve customer queries within an existing customer base, demonstrating a sales approach focusing on the customer's needs and requirements.Maintain a high level of customer service, ensuring adherence to company script...
-
Customer Service Representative
4 days ago
Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full timeRole OverviewWe are seeking a highly motivated Customer Service Representative to join our team in Swansea. This is an exciting opportunity to start a new career in sales, marketing, and customer service.No prior experience is necessary as we provide full training to help you achieve success in this role.
-
Customer Service Representative
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer...
-
Customer Service Representative
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Swansea, we're seeking a Customer Service Representative to deliver exceptional service and support to our customers.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school diploma...
-
Customer Service Representative
3 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our business success.Key Responsibilities:Provide service and support to customers, ensuring their...
-
Customer Service Representative
6 days ago
Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full timeSLS Recruitment is seeking a Customer Service Representative to join our team in Swansea. As a key member of our sales and customer service team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.This role offers a competitive salary of £18,500 - £22,000 per annum, depending on experience, and opportunities...
-
Customer Service Representative
3 weeks ago
Swansea, City and County of Swansea, United Kingdom Rodericks Dental Full timeWe are seeking a highly motivated Customer Service Representative to join our team at Rodericks Dental. This part-time role will involve providing exceptional patient care and administrative support.The successful candidate will be responsible for managing patient records, coordinating appointments, and providing administrative support to our dental team....
-
Customer Service Representative
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Swansea, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Tesco Full timeAbout UsTesco Cafes are a great place to work, with a genuine family feel. With 316 cafes across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service.We are proud to have an inclusive culture at Tesco Cafe where everyone is welcome and truly feels able to be themselves. In our cafes,...
-
Customer Service Representative
2 weeks ago
Swansea, City and County of Swansea, United Kingdom ENGINEERINGUK Full timeAbout the RoleAs a Customer Service Representative at ENGINEERINGUK, you will play a vital role in delivering exceptional customer experiences. Your dedication to excellent service and commitment to maintaining high health and safety standards will make every day a little better for our customers.You will be responsible for resolving customer complaints and...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Recruit4Staff (Wrexham) Ltd. Full timeOur client, a renowned Cyber Security Training Business, is seeking a highly skilled Customer Service Representative to join their team in Swansea.As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and providing top-notch support to clients. This is an exciting opportunity to work with a dynamic team...
-
Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Admiral Insurance Plc Full timeWe're looking for talented individuals to join our busy Service department as First Notification of Loss (FNOL) handlers. As a Claims Service representative, you'll be the first point of contact for customers after an accident, providing excellent customer service and supporting them through the claims process.You'll work closely with our internal training...
-
Retail Customer Service Representative
2 months ago
Swansea, City and County of Swansea, United Kingdom beBee Professionals Full time £20,000 - £30,000As a Retail Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Swansea, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register...
-
Sales and Customer Service Representative
4 weeks ago
Swansea, City and County of Swansea, United Kingdom Amplifon Full timeWe are seeking an exceptional Sales and Customer Service Advisor to join our team at Amplifon in Swansea. As a key representative of our brand, you will provide an unforgettable customer experience by delivering exceptional service and sales skills.Your Key Responsibilities:Manage the diary to ensure a perfect mix of sales and service appointments for both...
-
Sales Associate Representative
22 hours ago
Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full timeSLS Recruitment is seeking a highly motivated Sales Assistant to join their dynamic team in Swansea City Centre. The successful candidate will have the opportunity to work with a well-established and lively sales and customer service team, representing clients in various event campaigns.">The role includes aspects of customer service, sales, marketing,...
-
Customer Service Associate
4 days ago
Swansea, City and County of Swansea, United Kingdom SLS Recruitment Full time**Key Responsibilities**As a sales representative, you will be responsible for representing our clients in various face-to-face campaigns, providing customers with genuine sales advice and customer service, and working in event campaigns.