Technical Help Desk Technician
1 day ago
We are seeking a skilled Technical Help Desk Technician to join our team. As a Technical Help Desk Technician, you will provide technical support to our clients and troubleshoot technical issues with our systems.
Key Responsibilities:- Respond to client inquiries and provide technical assistance via phone, email, and in-person
- Troubleshoot and resolve technical issues with hardware, software, and network connectivity
- Install, configure, and maintain software applications and hardware devices
- Document and track technical incidents and resolutions using our IT service desk system
- At least 2 years of experience in a similar role
- Excellent technical skills, including knowledge of Windows operating systems and Microsoft Office
- Strong communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- A competitive salary of £22-24k per annum
- A comprehensive benefits package, including health insurance and pension scheme
- Ongoing training and professional development opportunities
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