Community Development Officer

3 days ago


Dumfries, United Kingdom Loreburn Housing Association Full time

Sustaining Communities Officer

Overview of Loreburn Housing Association

Loreburn Housing Association is a registered social landlord and Scottish Charity dedicated to creating great places to live. With over 2,700 homes across Dumfries & Galloway, our mission is to provide good quality, well-maintained, and affordable housing.

We prioritize community-based services, placing our tenant-facing support at the heart of the communities we serve. Our unique 'Hub, Home & Roam' working model empowers our team to work flexibly, ensuring they can be where they're most needed, supported by the right tools and resources to deliver on our commitments to tenants and communities.

About the Role

In this rewarding position, you will bridge the gap between our tenants and the essential support they need to build independence and maintain secure tenancies. You will collaborate with a supportive team of Neighbourhood Officers and Income Officers to make a meaningful impact on the lives of our tenants. Your primary responsibilities include:

  1. Working with tenants in their communities, assisting them in accessing vital resources and services to secure financial assistance through benefits and grants that enhance their ability to manage their home and finances.
  2. Connecting people with local training and employment opportunities, empowering them to build a brighter, more independent future.
  3. Leading a small team of volunteer Locality Agents who will act as eyes and ears in communities, helping identify and address tenants' needs at an early stage.

This role involves regular travel to local communities to meet with tenants in their homes, as well as attending in-person meetings and training. We are seeking a self-motivated individual who is passionate about community work and eager to learn, even if they don't meet every single requirement.

What We're Looking For

The ideal candidate will possess the following skills and qualifications:

  • Care deeply about improving lives, particularly those facing challenging circumstances.
  • Be self-motivated and comfortable with both lone and team-based working, taking a proactive approach to managing tasks and responsibilities.
  • Deliver an exceptional service experience, demonstrating empathy, patience, and resilience.
  • Have strong organizational skills and be able to self-manage to meet objectives and deliver outcomes.
  • Be confident in making decisions and using initiative when needed, taking a proactive approach, working independently without close supervision.
  • Be IT literate and confident across most Microsoft packages.
Benefits

Loreburn Housing Association offers a competitive salary of £32,200, matched pension contributions up to 8%, life cover of 3 x salary, and a range of other benefits including:

  • Salary sacrifice options for pension contributions.
  • 8 weeks paid holiday (pro-rata) which includes 12 fixed public holidays and a Christmas closure.
  • Westfield Health Plan – contributions towards a range of services including dental, optical, therapies, counselling, and wellbeing services.
  • Employee discounts including cashback and high street retail and gym discounts.
  • Family-friendly policies.
  • Flexible working and a Hub, Home and Roam working model.
  • Support for continuous professional development and protected learning time.
  • A strong values-based culture offering autonomy and empowerment.
How to Apply

To apply for this exciting opportunity, please submit your application through our online portal. We look forward to reviewing your application and discussing how you can contribute to our mission to create great places to live.



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