Senior Care Operations Manager

1 week ago


Arnold, Nottinghamshire, United Kingdom Helping Hands Full time

About Helping Hands

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Helping Hands is a UK adult care sector leader, supporting adults to maintain independence since 1989.

We're opening a new branch and seeking a Care Manager to lead this venture from day one.

This role offers the chance to shape a high-quality service, backed by our nationally recognised brand, and make decisions that prioritize customers' quality of life.

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Main Responsibilities

  • Launch and grow the new branch efficiently and profitably, delivering exceptional care.
  • Hold CQC/CIW registration and ensure compliance with guidelines.
  • Build relationships in the local community to promote the branch and identify business opportunities.
  • Oversee branch operations, ensuring customer needs are met to the highest standards.
  • Effectively communicate and implement policies to ensure consistency and compliance.
  • Support staff and carers with training and development to uphold service standards.

About You

To succeed in this role, you'll need a level 5 NVQ in Management in care or be willing to work towards achieving it. Experience working within the care sector at management level is essential, along with knowledge of regulatory requirements and best practice.

A full UK driving licence and access to your own vehicle are required.

Benefits

  • Career progression opportunities
  • 23 days annual leave, rising to 25 after 2 years of service
  • Free Blue Light Card offering discounts from businesses and services
  • Access to our employee assistance programme
  • Support to complete nationally recognised qualifications
  • Refer a friend scheme
  • Bonus scheme
  • Annual salary review

Our commitment to diversity and inclusion ensures a comfortable working environment for all staff.


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