Property Services Administrator
5 days ago
We are seeking a well-organised and experienced Coordinator to join our Property Services division in Newbury Office. This is a Fixed Term position until the end of May 2025. The ideal candidate will provide an excellent service to customers and colleagues, working in a busy and varied role.
Key Responsibilities- Receive work orders and schedule work diaries for trades employees completing repairs and maintenance works for residents.
- Liaise with trade staff and other repairs staff to ensure appointment targets are met.
- Liaise with residents about scheduled repair and maintenance works.
- Solid experience in administration within a busy customer-focused role.
- Some understanding of building maintenance terminology is preferred.
- Experience of using several different computer systems.
- Ability to manage your own workload.
- Strong customer service focus and confident telephone manner.
- The ability to think quickly and clearly and work well under pressure.
- Empathy and a passion for helping people.
As a key member of our Property Services team, you will play a vital role in ensuring that our residents receive excellent customer service. You will be responsible for coordinating the day-to-day activities of our trades employees, including receiving work orders and scheduling work diaries.
The ideal candidate will have solid experience in administration, preferably in a customer-facing role. You will also need to have some understanding of building maintenance terminology and be able to use several different computer systems.
Rewards Package- £450 yearly flexible benefit pot to use against benefits of your choice.
- 25 Days Holiday (pro rata) + Bank Holidays (with an extra day every year up to 30 days).
- Chance to buy or sell holiday as part of our flexible benefits package.
- Generous company pension scheme, matched up to 12%.
- Flexible working.
- Recognition scheme.
- Wellbeing discounts.
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