Resolution and Complaints Manager

Customer Focus and ResolutionWe are seeking a highly organized and detail-oriented individual to join our Executive Resolution team within Iceland Food Group.About the RoleThe main purpose of this position is to respond and resolve all customer communications sent to the Executive Board Directors, as well as case manage damage and injury complaints from...

About Us:Iceland Food Group is a dynamic and diverse team that truly cares about its customers. We're not just a corporate entity; we're a family of people who work together to deliver exceptional service.The Role:We're seeking a highly organized and driven Customer Resolution Expert to join our Executive Resolution team within Customer Care. As a key member...

We are seeking a Customer Focused, driven Advisor to work within our Customer Care team within Executive Resolution at Iceland Food Group Careers.The Overall Purpose of the role is to respond and resolve all customer communications that are made to the board of Executives. This includes responding to customer contacts sent to the Executive Board Directors,...

Job Summary:We are seeking a skilled and dedicated individual to join our Customer Care team as a Board Resolution Liaison. This role involves responding to and resolving customer communications sent to the Executive Board Directors, ensuring seamless resolution and maintaining excellent customer relationships.Responsibilities:Respond to customer contacts in...

About the RoleWe are seeking a highly organized and detail-focused individual to join our Customer Care team as an Executive Resolution Advisor. The successful candidate will be responsible for responding to and resolving customer communications sent to the Executive Board Directors, as well as managing damage and injury complaints from start to finish.Key...

Job OverviewWe are seeking a highly organized and customer-focused Customer Service Resolution Specialist to join our Executive Resolution team at Iceland Food Group.This is an exciting opportunity for a driven individual to work in a dynamic environment, utilizing their strong problem-solving skills and excellent communication abilities to deliver...

Customer Service ExcellenceWe are seeking a skilled individual to fill the role of Strategic Resolution Consultant within our Executive Resolution team at Iceland Food Group.About the RoleThis strategic position involves providing exceptional customer service, managing customer communications, and resolving complex issues. The estimated annual salary for...

Resolution and Customer Care ExpertiseIceland Food Group is looking for an experienced individual to take on the role of Executive Case Manager within our Executive Resolution team.About the PositionThis key position involves responding to customer communications and managing cases related to damage and injury complaints. The estimated salary for this role...

About the Opportunity:This exciting role offers an opportunity to make a real difference in the lives of our customers. As a Customer Care Specialist, you will be the face of Iceland Food Group, providing exceptional service and resolution to our valued customers.Key Responsibilities:Provide timely and effective responses to customer communications.Case...

Job OverviewWe are partnering with a leading Financial Planners in the UK to find an experienced Regulatory Compliance Director. This is an exciting opportunity to work in a dynamic environment, ensuring regulatory adherence and fostering a culture of excellence.About the RoleThe successful candidate will lead compliance initiatives, supervise and mentor...

About the RoleWe are partnering with a leading Financial Planning firm in Deeside, seeking an experienced and proactive Chartered Compliance Manager to join their team.Key ResponsibilitiesLeadership & Oversight: Supervise and mentor compliance staff, including junior team members, to ensure team effectiveness and personal development.Strategic Compliance...

Job Title: Compliance Manager\Salary Range: £50,000 - £65,000 per annum\Company Overview:\Burton Recruitment Limited is partnering with a leading Financial Planners in Deeside to find an experienced and proactive Chartered Compliance Manager.\Key Responsibilities:\\Lead compliance initiatives and ensure regulatory adherence in a dynamic...

About the RoleIn this exciting position as an Operational Support Specialist, you will play a vital role in ensuring the seamless operation of our retail business. Your primary responsibility will be to handle customer inquiries and resolve issues in a timely and professional manner.You will collaborate closely with our store teams and front-line staff to...

Pest Control Operations ManagerWe are seeking a highly skilled professional to join our team as a Pest Control Operations Manager at Iceland Food Group.The successful candidate will be responsible for managing pest activity, which increases in winter months, and providing closer management of the situation.Key Responsibilities:Review and maintain pest...

National Pest Management SpecialistWe are seeking a highly skilled professional to join our team as a National Pest Management Specialist at Iceland Food Group.The successful candidate will be responsible for managing pest activity, which increases in winter months, and providing closer management of the situation.Key Responsibilities:Review and maintain...

About the RoleThis key position involves acting as the main point of contact for customers, providing accurate information, and resolving issues efficiently. As part of the sales team, you will play a critical role in driving sales, encouraging repeat business, and adding value to the customer relationship.Key Responsibilities:Respond promptly and...

We are partnered with a leading Financial Planners based in Deeside, seeking an experienced and proactive Compliance Manager to join their team. This is an exciting opportunity to lead compliance initiatives in a dynamic and growing environment, ensuring regulatory adherence and fostering a culture of excellence.Key Responsibilities:Leadership & Oversight:...

Hays Construction and Property is proud to partner with a prominent Manufacturing Organisation within the automotive sector to find a skilled Health, Safety, and Environmental (HSE) Manager. As an experienced professional in this field, you will play a crucial role in maintaining and developing Management Systems in line with ISO 14001 & ISO 45001. Your...

We are partnered with a leading Financial Planners based in Deeside, seeking an experienced and proactive Chartered Compliance Manager to join their team. This is an exciting opportunity to lead compliance initiatives in a dynamic and growing environment, ensuring regulatory adherence and fostering a culture of excellence.Key Responsibilities:Leadership &...

About UsIceland Food Group Careers is a leading food retailer dedicated to delivering exceptional customer experiences. We operate a network of stores and online platforms, serving a diverse customer base with a wide range of products.We are committed to creating a positive work environment, valuing our employees' contributions and providing opportunities...