Customer Service Operations Manager

7 days ago


Derby, Derby, United Kingdom Mortgage Advice Bureau Full time
About the Opportunity

We are seeking a highly motivated and experienced Business Development Coordinator to join our team. In this role, you will be responsible for handling day-to-day queries on behalf of our field Sales teams and senior Sales Leaders.

About the Role

As a Business Development Coordinator, you will provide exceptional customer service and support to our clients, developing strong relationships with MAB accounts and key stakeholders within their business.

  • Provide exceptional customer service and support to our clients.
  • Develop and maintain relationships with key stakeholders to drive business growth.
  • Serve as a subject matter expert on MAB products and services.

We offer a competitive salary of £38,000 - £48,000 per annum, depending on experience.

Requirements

To succeed in this role, you will need:

  • Exceptional interpersonal skills with the ability to build rapport quickly with customers and external stakeholders.
  • A professional approach with the ability to influence at all levels.
  • Exceptional communication skills, both written and verbal.
  • A confident telephone manner with good objection handling skills.
About Us

Mortgage Advice Bureau (MAB) PLC is the UK's leading mortgage network, with a proven track record of success. Our team of experts provides Mortgage and Protection advice to clients across the country.



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