Customer Service Representative
3 weeks ago
We are seeking a Customer Service Representative to join our retail team in Derby, United Kingdom, and provide exceptional customer experiences.
About the JobThis role involves working in a fast-paced environment, greeting and assisting customers with product selection, operating the cash register, and maintaining the store's visual presentation and stock levels.
Responsibilities- Greet and engage with customers, offering expert advice and guidance on products and services.
- Operate the cash register and process transactions accurately, handling returns and exchanges as required.
- Maintain the store's visual presentation and stock levels, ensuring a clean and tidy environment that meets company standards.
- Prior experience in retail or customer service is highly desirable, but not essential as full training will be provided.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work in a fast-paced environment, adapting to changing circumstances and priorities.
- Friendly, approachable, and customer-oriented attitude, with a strong commitment to delivering exceptional customer experiences.
- Basic IT skills for till and stock management systems, with a willingness to learn and develop new skills.
- A competitive hourly wage of £8.50-£9.50 per hour, depending on experience, plus sales incentives and bonuses.
- Employee discounts on store products, allowing you to enjoy the benefits of working with us.
- Training and development opportunities to enhance your skills and career prospects within the company.
- A friendly and supportive team environment, where collaboration and mutual respect are valued.
- Flexible working hours, including weekends, evenings, and holidays, to suit your lifestyle and commitments.
The estimated salary range for this role is £16,000-£18,000 per annum, based on a 35-hour week and assuming the candidate has some prior experience in retail or customer service.
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