Customer Experience Specialist

24 hours ago


Preston, Lancashire, United Kingdom Search Full time

About this Exciting Opportunity:

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This is an excellent chance to join our team as a Customer Service Advisor, supporting our German-speaking customers and partners. If you have a passion for delivering exceptional customer experiences and possess fluency in German, we encourage you to apply.

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Your Key Responsibilities:

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  • Provide top-notch customer service to our German clients, responding to their queries and resolving issues efficiently.">
  • Accurately capture and update customer information on our in-house system.">
  • Maintain professionalism and courtesy while interacting with customers via phone, email, or other communication channels.">
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What We Offer:

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  • A competitive salary of £23,308 per annum, plus the opportunity to earn up to £3,000 per year through our bonus scheme.">
  • Ongoing training and development opportunities to enhance your skills and knowledge.">
  • A generous annual leave package, including 23 days off plus bank holidays.">


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