Customer Experience Specialist

4 days ago


Preston, Lancashire, United Kingdom Vodafone Australia Full time

We are seeking a highly skilled and motivated individual to join our team as a CUSTOMER EXPERIENCE SPECIALIST. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences and resolving complex customer issues.

About the Role
  • The estimated salary for this role is AU$65,000 - AU$85,000 per annum, depending on experience.
  • You will have the opportunity to work in a fast-paced environment where you can develop your skills and knowledge of the latest technology.
  • You will receive comprehensive training on all the latest tech, as well as leadership and coaching skills.
  • In addition to a competitive salary, you will also have the opportunity to earn incentives and bonuses.

As a Customer Experience Specialist at Vodafone Australia, you will be responsible for providing exceptional customer experiences and resolving complex customer issues. This includes troubleshooting technical queries, providing guidance on how to use the Vodafone app, and helping customers to make the most of their services.

About Us

Vodafone Australia is a leading telecommunications company that prides itself on its commitment to excellence and customer satisfaction. We offer a range of services including mobile plans, internet, and television.



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